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Find us Here
- 11651 Woodley Avenue
- Granada Hills, CA 91344
Admissions Line
- Mon- Fri: 24-Hours
- Saturday and Sunday: 24-Hours
Your questions, answered.
Frequently Asked Questions Before Contacting Us.
How do I get admitted to 1st Choice Detox Treatment Center?
Call our admissions line at (844) 944-3139 or submit the contact form. An admissions specialist will complete a brief, confidential assessment, verify your insurance benefits, and coordinate your intake.
Is someone available 24/7?
Yes. Our admissions line is answered around the clock, including nights, weekends, and holidays. Outside regular business hours you’ll reach our on-call admissions staff, who can begin the intake process right away.
How quickly will you respond if I submit the form?
Most form submissions get a response within minutes. If your situation is urgent, calling (844) 944-3139 is always the fastest way to reach us.
Is my call confidential?
Yes. Your information is protected under HIPAA and 42 CFR Part 2, the stricter federal rule covering substance use treatment. We can’t disclose that you contacted us or received care without your written consent — including to employers or family members.
What should I have ready when I call?
Your insurance card is helpful, along with a general sense of the substance involved and how long it’s been used. If you don’t have any of that in front of you, call anyway — we can still get started.
Can I call on behalf of a family member?
Yes. Many of our calls come from spouses, parents, and adult children. We’ll walk you through the options and how to approach the conversation, even if your loved one isn’t ready yet.
Do I need to call before coming to the facility?
Yes. Admission begins with a phone assessment and insurance verification, so please call (844) 944-3139 before traveling to us. That lets us confirm bed availability and make sure we’re the right level of care for your situation.
Do you accept clients from outside California?
Yes. We work with clients traveling from other states, and our admissions team will verify your out-of-network PPO benefits before you make any travel plans.